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Category Archives: quality
Genesis Recall for Sudden Unintended Braking
“The subject vehicles are equipped with Highway Drive Assist (“HDA”), an advanced driving assistance system that allows semi-autonomous driving on limited-access highways with continuous, direct supervision by the driver. The vehicles may falsely detect another vehicle entering its lane of travel and apply the brakes without warning when HDA is enabled at speeds below approximately 12 mph or when HDA is enabled along with the Lane Change Assist (“LCA”) feature, activated by the driver moving the turn signal lever to the desired direction to change lanes,” HMA said in the required safety defect recall filing made public by the National Highway Traffic Safety Administration (NHTSA) today. Continue reading
Posted in auto news, autonomous vehicles, customer satisfaction, electronics, manufacturing, news analysis, quality, recalls, safety, software defined vehicles, software recalls
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Genesis G90 recalls, Genesis Lane Change Assist recall, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Genesis recall 25V833 or 25V-833 for semi-autonomous driving system, X @KenAutoinformed
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Road Hazard – Ford Escape Liftgate Hinge Cover Recall
Ford Motor Company (NYSE:F) is recalling ~108,762 model year 2020-2022 Escape and 2025 Escape* compact SUVs with a Panoramic sunroof because the rear liftgate hinge covers can fall off. Ford back in the summer of 2012 had dismissed the problem as minor involving few vehicles. Ford is operating under a consent order from NHTSA because of its previous handing of recalls.
“A hinge cover that detaches while driving can create a distraction and/or road hazard for other road users, increasing the risk of a crash,” Ford said in the mandatory safety defect recall filing mad public by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls, safety
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ford Escape liftgate recall 25SD6, Frod Motor recalls, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Ford Recall 25V829 or 25V-829, X @KenAutoinformed
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Japanese Top Consumer Reports 2026 Automotive Report
“We’re releasing new overall score rankings,” said Jake Fisher, CR’s Senior Director of Automotive Testing. “That’s really who makes the best cars along with new car reliability, used car reliability, which is really looking 5 to 10 year old models that are on out in the road, owner satisfaction, our road test scores, repair costs. … We have all the information for each one of the models on our website. That’s all live right now…. We are very excited that this year. We actually have the most amount of vehicles that we’ve had for a very long time. We’ve made some changes to make the survey easier to complete. … We’ve actually gone from 300,000 vehicles in the survey to 380,000 vehicles in the survey. That’s total.” Continue reading
Posted in auto news, awards, customer satisfaction, design and styling, electric vehicles, manufacturing, news analysis, quality, results, shows and events
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, automotive press association, Consumer Reports 2026 Automotive Report, jake fisher, Ken Zino, Steven Elek, X @KenAutoinformed
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Hyundai Santa Fe Recall for Bad Rear-View Cameras
Hyundai Motor America is recalling more than 143,000 model-year 2024-2025 Santa Fe and Santa Fe Hybrid vehicles. The rear-view camera may not have been installed properly, which can damage the wiring harness and cause the rear-view camera image not to display.
“The camera’s main wire harness was improperly assembled by the supplier, causing increased tension and wear in the cable’s shield line, and resulting in poor terminal contact when connected to the camera,” HMA said in the mandatory recall notification made public by the National Highway Traffic Safety Administration this morning. [Seoyon E-Hwa Alabama is the supplier – AutoCrat] Continue reading
Posted in auto news, customer satisfaction, manufacturing, quality, recalls, safety
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, FMVSS 111 Rear Visibility Hyundai recall, Hyundai Santa Fe rearview camera 288, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Hyundai Sante Fe recall ID 25V808 or 25V-808, Seoyon E-Hwa Alabama camera recall, X @KenAutoinformed
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More Ford Recalls – Escape, Corsair Battery Failures, Fires
Ford Motor Company (NYSE: F) is recalling more than 205,000 model-year 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure or fires. [This is a recall of a previous ineffective recall -AutoCrat]
“The vehicle’s high voltage battery cells may experience internal short circuiting. This population of vehicles was previously recalled under 24V954 /24S79 to address this risk. The 24V954 remedy updated the vehicle’s Battery Energy Control Module (BECM) software, adding an enhanced capability to detect cell anomalies indicative of conditions that may lead to short circuiting. In the event of anomaly detection, the software provides customer notification, and battery charging is stopped to reduce the risk of shorting. Based on new information, the recall remedy for 24V954/24S79 may not detect these conditions in all cases,” Ford said in the required filing made public by the e National Highway Traffic Safety Administration (NHTSA) today. Continue reading
Posted in auto news, customer satisfaction, electric vehicles, news analysis, quality, recalls, safety, software recalls
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ford Recall 25SC4, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA recall 25V789 or 25V-789, Recalls 24V954 /24S79, Samsung SDI battery recalls, X @KenAutoinformed
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Software Safety – Honda Recalls ~256,000 Accord Hybrids
American Honda said today that it is voluntarily recalling ~256,000 model-year 2023-2025 Honda Accord Hybrid vehicles in the U.S. that may have incorrect software programming.
“Due to improper software programming by a supplier [Astemo Indiana, Inc. – AutoCrat] the Integrated Control Module (ICM) may reset while the vehicle is in operation, which can cause loss of power while driving, increasing the risk of a crash or injury,” Honda said. Continue reading
Posted in auto news, customer satisfaction, electric vehicles, electronics, news analysis, public health, quality, recalls, software recalls
Tagged 25V785, 49 CFR § 573, Astemo Indiana Honda Accord Hybrid software software recall, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Recall 25V-785, NHTSA Recall 25V785, NHTSA Recall ID Number 25V785 or 25V-785, X @KenAutoinformed
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Takata Recall Haunts BMW X5 SUVs
BMW of North America (BMW) is recalling more than 5000 model year 2000-2001 X5 SUVs that may be equipped with a sport steering wheel containing a Takata PSDI-4 air bag inflator (TK Global LLC). The inflator may explode during deployment due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
“Certain vehicles may contain a sport steering wheel equipped with a Takata driver’s front air bag module that contains a PSDI-4 inflator that could have been installed as a replacement / spare part. The originally equipped did not contain an inflator with ammonium nitrate,” BMW said in the mandatory safety defect recall filing made public by the National Highway Traffic Safety Administration this morning (NHTSA). Continue reading
Posted in auto news, customer satisfaction, engineering, manufacturing, news analysis, public health, quality, recalls, safety
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, National Highway Traffic Safety Administration, NHTSA Takata airbag recall 25V748 or 25V-748, Takata PSDI-4 airbag inflator, X @KenAutoinformed
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Battery Fire Recalls – ~320,065 Jeep Wrangler and Grand Cherokee 4Xe Models
Chrysler (FCA US) is recalling more than 320,000 2020-2025 model year Jeep Wrangler 4Xe and model year 2022-2026 Grand Cherokee 4Xe plug-in hybrid vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. Samsung SDI America supplied the defective batteries.
In the mandatory safety defect recall filing made public today by the National Highway Traffics Safety Administration (NHTSA), Chrysler said “In rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire.” Continue reading
Posted in auto news, customer satisfaction, electric vehicles, engineering, manufacturing, news analysis, public health, quality, recalls, safety
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Recall 25V741 or 25V-741, NHTSA Recalls 24V720 or 24V-720 and 23V787 or 23V-787, Samsung SDI America battery fire recalls, X @KenAutoinformed
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Possible Fires – Hyundai Recalls 2024-2025 Santa Fe SUVs
Hyundai Motor America is recalling ~135,386 model year 2024-2025 Santa Fe SUVs. The B+ positive terminal cover on the starter motor assembly may be improperly installed, which can cause contact with the cooling fan assembly, potentially causing an electrical short, which can increase the risk of an electrical fire. Hyundai Motor Manufacturing Alabama made the vehicles.
The National Highway Traffic Safety administration discovered the potential safety problems when conducted a New Car Assessment Program (“NCAP”) front barrier crash test on a 2024 model year Sante Fe during November of 2024. Continue reading
Posted in auto news, customer satisfaction, manufacturing, public health, quality, recalls, safety
Tagged 2024-2025 Santa Fe SUV fire recall, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Hyundai Motor Manufacturing Alabama recalls, Hyundai recall 285, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA recall 25V659 or 25V-659, Recalls on 2024-2025 Hyundai Santa Fe SUVs, X @KenAutoinformed
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Toyota Tacoma Recall for Bad Driveshafts
“The subject vehicles are equipped with front driveshaft assemblies that include a constant-velocity joint (CV joint), which uses a ball cage in a bearing sub-assembly. A specific supplier [GKN Driveline Mexico – AutoCrat] used incorrect material during a specific production period that did not meet the specification for the ball cage. Under normal driving conditions, the ball cage could deform or break,” Toyota said in the mandatory safety defect filing made public by the National Highway Traffic Safety Administration this morning. Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, public health, quality, recalls, safety
Tagged 2025 Tacoma and Tacoma Hybrid recall 25TB11and 25TA11, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Tacoma Recall Number 25V656 or 25V-656, X @KenAutoinformed
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Nissan Leaf Recall for Fires While Charging
Nissan North America (Nissan) is recalling 19,077 model year 2021-2022 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging via the so-called CHAdeMO connector. There is no prior warning to the customer that a battery fire can happen.
“While the vehicle is Level 3 quick charging, the increased electrical resistance could result in rapid heating of the battery. If quick charging continues, a battery fire may occur increasing the risk of injury. Owners are advised not to use Level 3 quick charging until the remedy is completed,” Nissan said in required safety recall defect filing made public by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading
Posted in auto news, customer satisfaction, electric vehicles, electronics, news analysis, public health, quality, recalls, safety, software recalls
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Leaf recall 25V655 or 25V-655, Nissan Leaf fire recall R25C8, Nissan North America recalls, X @KenAutoinformed
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Approved Auto Repair – AAA celebrates 50th Anniversary
AAA said today that it is proudly celebrating the 50th anniversary of its Approved Auto Repair (AAR) program. Since its inception in 1975, the AAR program has connected drivers with auto repair services that uphold the highest standards of quality and affordability.
“Fifty years ago, we recognized a huge gap in the automotive repair marketplace, where consumer frustration was all too common,” said Margaret Pittelkow, Vice President of AAA Automotive Services. “Today, our AAR program stands as a testament to AAA’s commitment to supporting drivers in their journey, providing them peace of mind and a hassle-free repair experience.” Continue reading
Posted in aftermarket, auto news, customer satisfaction, marketing, milestones, people, quality, shows and events
Tagged AAA & NAPA Autotech Mentorship, AAA Approved Auto Repair shops, ASE, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Automotive Service Excellence, Ken Zino of AutoInformed, Margaret Pittelkow, X @KenAutoinformed
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Fires – Ford Recalls Expeditions and Navigators
Ford Motor Company (NYSE: F) is recalling ~4632 model year 2020 Expedition and Lincoln Navigator SUVs. An electrical short may develop in the battery junction box’s printed circuit board that is capable of an electrical current load sufficient to overheat the printed circuit board A short circuit within the battery junction box can cause an engine fire while driving or parked.
“Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed,” Ford said in the required safety defect recall documents made public by the National Highway Traffic Safety Administration this morning. Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls, safety
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ford fire recalls 22S36 and 22S48, Ken Zino of AutoInformed, NHTSA recall ID number 25V628 or 25V628, X @KenAutoinformed
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Chinese Junk Watch Death Risk – Luyuan Youth ATVs
The United States Consumer Products Safety Commission (CPSC) said today that Luyuan is recalling Youth ATVs due to risk of serious injury or death from crash hazard. The X-Pro Eagle 40cc Youth ATVs and FRP Sahara 40cc Youth ATVs violate … Continue reading →