Category Archives: quality

Jaguar Again Recalls I-Pace Models for Battery Fires

Jaguar Land Rover is conducting a  safety defect  recall campaign involving 2019 MY Jaguar I-Pace* vehicles built at the Graz Vehicle Assembly Plant from 9 January 2018 through 14 March 2019. The basis for the recall population is all Jaguar I-Pace 19 model year vehicles not included in the Jaguar H484 safety defect recall. The batteries in question were from LG Energy Solution in Poland. Recalled vehicles will receive a software update that will change the maximum state of charge of the battery to 80%. A permanent remedy is under development.

Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. As an interim repair, dealers will update the battery energy control module software, free of charge as required by US safety regulations. The final fix is currently under development. Continue reading

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MINI Cooper SE 2 Doors Recalled for Battery Fires

BMW of North America is recalling 2020-2024 MINI Hardtop 2 Door Cooper SE vehicles. Faults may occur in the high voltage battery or high voltage system, resulting in a short circuit, according to recall documents made public today by the National Highway Traffic Safety Administration.

“This may lead to an overheating of the high voltage battery and, in rare cases a thermal event [fire] even when the vehicle is not in operation,” BMW said in the required safety defect recall filing. Continue reading

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BMW Fire Recalls on More Than 720,000 Vehicles

BMW of North America, LLC. is recalling 720,796 vehicles because of an electrical system safety defect that can cause fires. Pierburg Pump Technology GmbH made the defective water pump that leaks.

“The recalled vehicles have been manufactured with a water pump that, due to insufficient sealing, could, over time, be susceptible to fluid ingress at the electrical plug connector, according to documents made public today by the National Highway Traffic Safety Administration. Continue reading

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Satisfaction With Auto Industry Up Slightly?

Driver satisfaction with the automobile industry inches forward 1% to a score of 80 (out of 100) as inventory levels return to normal, accruing to the latest study from ACSI®. Satisfaction with both the mass-market (79) and luxury (81) segments is unchanged from the year before, while the smaller brands that comprise the “all others” measure lift the industry’s overall ACSI score by climbing 7% to 81.

“Despite automotive sales showing strong growth in 2023, many consumers remain cautious about making major purchases like new vehicles,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. “Inflation poses challenges and there are real concerns over new vehicles becoming outdated quicker because of how fast technology evolves. Plus, factors like economic uncertainty and range anxiety around electric vehicles contribute to this hesitation.” Continue reading

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Six New Ford Motor Recalls on Various Safety Defects

The National Highway Traffic Safety Administration released today information about six more Ford Motor Company safety defect recalls covering a vast array of design, engineering, manufacturing and software defects.

Problems, some of them life threatening, include power windows, engine fires, windshield wipers, failing rear suspension knuckles, loss of steering, and body as well as powertrain control modules. NHTSA Campaign Numbers include: 24V590, 24V591, 24V593, 24V594, 24V597, 24V598. Continue reading

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GM Recalls Cadillac LYRIQ AWD EVs

According to documents made public this morning in the required safety recall information filing, “In rare circumstances, during certain braking events on dry surfaces at speeds below 25 mph, the vehicle may exhibit overly sensitive anti-lock braking system (ABS) control. In these conditions, if ABS falsely activates and a specific sequence of wheel movements occurs, the vehicle’s ABS system will continue to release the braking pressure in the vehicle’s service brake system. A release of braking pressure can cause the service brakes to have reduced stopping performance or become inoperative, increasing the risk of a crash.” GM said it is not aware of any injuries or fatalities associated with this condition. Continue reading

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More Takata Flack – Ford Issues Do-Not-Drive Advisory

Ford Motor today issued a “do-not-drive advisory for owners of vehicles who have not yet had their vehicles repaired under three past Takata airbag safety recalls. These previously announced recalls are Ford recalls 15S21, 17S42, and 19S01. The first issued in 2015, involve several vehicle lines equipped with Takata non-desiccated airbag inflators. This do-not-drive advisory is the second Takata related do-not-drive recall advisory issued by Ford and it is intended to encourage owners to complete the recall repairs immediately. Continue reading

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Nissan Recalling More 2023 Ariya EV models for Power Loss

Nissan North America is recalling  more 2023 Ariya hybrid EV models because the inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power, according to documents made public this morning by the National Highway Traffic Safety Administration.

“All of these Ariya have been previously recalled under Recall 23V-657 (Nissan Ariya Inverter). Nissan Ariya vehicles that have received the reprogramming remedy for Recall 23V-657 no longer contain the issue and are not included in this recall,” Nissan claimed in the required NHTSA filing. Continue reading

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Tesla Recalls More 1.8M EVs with Chinese Hood Latches

Tesla is recalling more than 1.8 million 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The Magna Chinese-made hood latch assembly may fail to detect an unlatched hood after the hood has been opened, according to documents made public this morning by the National Highway Traffic Safety Administration. Continue reading

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More Toyota Certification Problems Emerge from MLIT Probe

Toyota Motor Corporation said today that it had received a “correction order” from the Ministry of Land, Infrastructure, Transport and Tourism (MLIT), that calls for “drastic reforms to ensure appropriate certification operations.” Akio Toyoda’s chairman’s position remains under threat here from dissatisfied shareholders, AutoInformed notes. Continue reading

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Ford EVs and Quality Damage First Half Net Income and EPS

Ford Motor (NYSE: F) posted disastrous financial results this week caused by its struggling electric vehicle business and the ongoing costs of large recalls on vehicles of its past. Ford posted Q2 2024 quarter revenue of $47.8 billion, net income of $1.8 billion and adjusted EBIT of $2.8 billion (see the accompanying results chart for Q2 and combined Q1 and Q2 numbers). Leaving aside the Ford spin on the financial results for the moment, the Dearborn based automaker is haunted by its past as well as current management practices sharing a precarious future with other once formidable global legacy automakers. Continue reading

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Hyundai Recalls 55,000 Vehicles for Sudden Power Loss

The fuel control valve in the high-pressure fuel pump assemblies equipped in the vehicles could allow excess fuel to enter the fuel pump due to gradual wear of the FCV plunger. An air/fuel  mixture that runs too “rich” may result in a reduction or loss of motive power at low speeds, increasing the risk of a crash. The problem resulted in a recall in Korea last month. According to HMC, upon detection of a fault, the vehicle entered a “limp” drive mode that limited acceleration when exceeding 60 MPH. Continue reading

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BMW Has Yet Another Airbag Shrapnel Recall

“The inflator for the driver air bag may not have been produced according to specifications by the supplier. In extremely rare cases, the air bag inflator could rupture, which could result in injury or death to vehicle occupants,” BMW claimed in the required NHTSA filing. Continue reading

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FCA US Recalls 332,000 Vehicles for Bad Airbags

In the required filing just made public by the National Highway Traffic Safety Administration, FCA said “A disrupted connector on the buckle switch hall effect may affect the conduction on the connectors of the seat wiring and buckle which may cause the front seat air bag to not perform as expected during a crash.” The part in question was made by ZF Group in Italy as Molex part number 98817-1025. Continue reading

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NHTSA Issues Consumer Alert on Faulty Replacement Airbags

The National Highway Traffic Safety Administration says that used car buyers and owners need to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. In the last year, three people have been killed and two people have suffered life-altering, disfiguring injuries due to these faulty aftermarket replacement air bag inflators. Continue reading

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