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Category Archives: quality
Possible Fires – Hyundai Recalls 2024-2025 Santa Fe SUVs
Hyundai Motor America is recalling ~135,386 model year 2024-2025 Santa Fe SUVs. The B+ positive terminal cover on the starter motor assembly may be improperly installed, which can cause contact with the cooling fan assembly, potentially causing an electrical short, which can increase the risk of an electrical fire. Hyundai Motor Manufacturing Alabama made the vehicles.
The National Highway Traffic Safety administration discovered the potential safety problems when conducted a New Car Assessment Program (“NCAP”) front barrier crash test on a 2024 model year Sante Fe during November of 2024. Continue reading
Posted in auto news, customer satisfaction, manufacturing, public health, quality, recalls, safety
Tagged 2024-2025 Santa Fe SUV fire recall, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Hyundai Motor Manufacturing Alabama recalls, Hyundai recall 285, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA recall 25V659 or 25V-659, Recalls on 2024-2025 Hyundai Santa Fe SUVs, X @KenAutoinformed
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Toyota Tacoma Recall for Bad Driveshafts
“The subject vehicles are equipped with front driveshaft assemblies that include a constant-velocity joint (CV joint), which uses a ball cage in a bearing sub-assembly. A specific supplier [GKN Driveline Mexico – AutoCrat] used incorrect material during a specific production period that did not meet the specification for the ball cage. Under normal driving conditions, the ball cage could deform or break,” Toyota said in the mandatory safety defect filing made public by the National Highway Traffic Safety Administration this morning. Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, public health, quality, recalls, safety
Tagged 2025 Tacoma and Tacoma Hybrid recall 25TB11and 25TA11, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Tacoma Recall Number 25V656 or 25V-656, X @KenAutoinformed
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Nissan Leaf Recall for Fires While Charging
Nissan North America (Nissan) is recalling 19,077 model year 2021-2022 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging via the so-called CHAdeMO connector. There is no prior warning to the customer that a battery fire can happen.
“While the vehicle is Level 3 quick charging, the increased electrical resistance could result in rapid heating of the battery. If quick charging continues, a battery fire may occur increasing the risk of injury. Owners are advised not to use Level 3 quick charging until the remedy is completed,” Nissan said in required safety recall defect filing made public by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading
Posted in auto news, customer satisfaction, electric vehicles, electronics, news analysis, public health, quality, recalls, safety, software recalls
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Leaf recall 25V655 or 25V-655, Nissan Leaf fire recall R25C8, Nissan North America recalls, X @KenAutoinformed
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Approved Auto Repair – AAA celebrates 50th Anniversary
AAA said today that it is proudly celebrating the 50th anniversary of its Approved Auto Repair (AAR) program. Since its inception in 1975, the AAR program has connected drivers with auto repair services that uphold the highest standards of quality and affordability.
“Fifty years ago, we recognized a huge gap in the automotive repair marketplace, where consumer frustration was all too common,” said Margaret Pittelkow, Vice President of AAA Automotive Services. “Today, our AAR program stands as a testament to AAA’s commitment to supporting drivers in their journey, providing them peace of mind and a hassle-free repair experience.” Continue reading
Posted in aftermarket, auto news, customer satisfaction, marketing, milestones, people, quality, shows and events
Tagged AAA & NAPA Autotech Mentorship, AAA Approved Auto Repair shops, ASE, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Automotive Service Excellence, Ken Zino of AutoInformed, Margaret Pittelkow, X @KenAutoinformed
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Fires – Ford Recalls Expeditions and Navigators
Ford Motor Company (NYSE: F) is recalling ~4632 model year 2020 Expedition and Lincoln Navigator SUVs. An electrical short may develop in the battery junction box’s printed circuit board that is capable of an electrical current load sufficient to overheat the printed circuit board A short circuit within the battery junction box can cause an engine fire while driving or parked.
“Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed,” Ford said in the required safety defect recall documents made public by the National Highway Traffic Safety Administration this morning. Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls, safety
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ford fire recalls 22S36 and 22S48, Ken Zino of AutoInformed, NHTSA recall ID number 25V628 or 25V628, X @KenAutoinformed
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Steering Loss – Ford Recalls F-Series Trucks
Ford Motor Company (NYSE: F) is recalling ~116,000 model-year 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control. HL Mando made the part in Korea. During the first half of 2025 Ford Motor booked a $1.3 billion loss from repairs of vehicles under warranty, cancellation of plans to build an electric sport utility vehicle and other one-time costs. Ford is operating under a consent order from NHTSA because of its handing of recalls.
“The steering column upper shaft hard slider does not satisfy anti-pull apart load specifications,” Ford said in the required safety defect recall documents made public by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading
Posted in auto news, customer satisfaction, engineering, manufacturing, quality, recalls
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, F-250 F-350 F-450 recalls, Ford F-Series safety recalls, Ford recall 25S94, HL Mando steering column recall, Ken Zino of AutoInformed, NHTSA Recall ID 25V626 or 25V-626, X @KenAutoinformed
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Taurus Door Trim Recall – More than 100K Fords
Ford Motor Company (NYSE: F) is recalling ~101,944 model year 2016-2019 Taurus cars. The driver and front passenger B-Pillar door trim may detach while driving. Ford doesn’t say how it will fix the problem. The root cause of the recall remained a part of the assembly process until the end of Taurus production at the Chicago Assembly plant on 1 March 2019. During the first half of 2025, Ford Motor booked a $1.3 billion loss from repairs of vehicles under warranty, cancellation of plans to build an electric sport utility vehicle and other one-time costs. Ford is operating under a consent order from NHTSA because of its handing of recalls.
“Applique detachment may result from incomplete adhesion of the part to door sheet-metal during installation at the vehicle assembly plant on vehicles built after a process change that stopped the use of hand rollers that aided operators in ensuring complete adhesion of the part,” Ford said on the mandatory safety defect recall filing made public by the National Highway Traffic Safety Administration this morning. [If the process isn’t broken, why change it? – AutoCrat] Continue reading
Posted in auto news, customer satisfaction, design and styling, manufacturing, news analysis, quality, recalls, safety
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ford Taurus Recall 25S91, Ford Taurus recalls, Ken Zino of AutoInformed, Ken Zino writing as AutoCrat, NHTSA Recall 25V611 or 2V-611, X @KenAutoinformed
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Door Recall – Jeep Wagoneer and Grand Wagoneer
Chrysler (FCA US) is recalling ~163,735 model year 2022-2025 Jeep Wagoneer and Jeep Grand Wagoneer SUVs. The so-called DLO [door Day Light Opening. Supplied by Cooper-Standard – AutoCrat] trim on the driver and passenger doors may not have been installed properly, which can allow it to detach. A DLO trim which detaches from the vehicle may create a road hazard to operators and occupants of other vehicles and can cause such vehicles to crash without prior warning. Customers may notice that the DLO trim has started to separate from the vehicle.
“The DLO trim may not have been properly secured at the vehicle assembly plant and may detach from the vehicle,” FCA said in the mandatory safety defect recall filing with the National Highway Traffic Safety Administration(NHTSA). Continue reading
Posted in auto news, customer satisfaction, design and styling, manufacturing, quality, recalls
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Chrysler of FCA US recalls, FCA recall 77C, Jeep Wagoneer and Jeep Grand Wagoneer safety defect recalls, Ken Zino as AutoCrat, Ken Zino of AutoInformed, NHTSA Recall ID 25V593 or 25V-593, X @KenAutoinformed
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Bad Seat Belts – Hyundai Recalls 568,580 Palisade SUVs
Hyundai Motor America (Hyundai) is recalling ~568,580 2020-2025 model-year Palisade SUVs. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch. Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury. The recall was prompted by a growing number of customer complaints the National Highway Traffic Safety Administration (NHTSA) Office of Defect Investigations. ZF Lifetec in India is the supplier of the defective buckle.
In the mandatory safety recall documents made public by NHTSA today Hyundai said, “Customers may notice a lighter than normal audible “click” during the fastening process and/or a recessed push button on the buckle housing. Additionally, if the seat belt becomes unbuckled, the Palisade is equipped with visual and auditory notifications for all seating positions within the vehicle.” Continue reading
Posted in auto news, customer satisfaction, manufacturing, mobility company, public health, quality, recalls, safety
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Hyundai Motor America Palisade model safety recalls, Hyundai Safety Recall number 283, Ken Zino of AutoInformed, NHTSA Recall Number 25V607 or 25V-607, X @KenAutoinformed, ZF Lifetec recalls
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Failing IPs – Huge Toyota and Lexus Software Recall
In the mandatory recall filing [49 CFR § 573] made public by the National Highway Traffic Safety Administration (NHTSA) today Toyota said, “The subject vehicles are equipped with a combination meter system where various information is displayed (telltale and indicator lights, vehicle gauges, messages, etc.) in a 12.3-inch display monitor in the instrument panel. Due to improper programming of the combination meter, unnecessary data is repeatedly written to a memory device in the combination meter when the combination meter operates, causing the memory device to deteriorate earlier than intended.”
“If this occurs, the 12.3-in monitor will not be displayed at ignition on and will remain in this state. If the vehicle is driven without a working 12.3-in monitor and certain malfunctions occur during that drive, there is a possibility that indicators, such as brake system or tire pressure warning system, for those malfunctions could be missed if the driver does not notice the redundant notification on the center multimedia screen. Depending on the malfunction, continuous driving could lead to an increased risk of a crash or an increased risk of injury in the event of a crash,” Toyota said. Continue reading
Posted in auto news, customer satisfaction, electric vehicles, electronics, engineering, mobility company, quality, recalls, safety, software defined vehicles, software recalls, software recalls
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, instrument panels warning light failures and recalls, Ken Zino of AutoInformed, Lexus recalls 25LB05 and 25LA05, NHTSA recall 25V595 or 25V-595, Toyota recalls 25TB08 and 25TA08, X @KenAutoinformed
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Ford Motor Recalls 1.5M Vehicles for Bad Rear-View Cameras
Ford Motor Company (NYSE: F) is model-year 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse. The latest of seemingly endless recalls were made public today by the National Highway Traffic Safety Administration. It is an expansion of a previous recall involving a Magna produced part. Continue reading
Posted in auto news, customer satisfaction, electronics, manufacturing, news analysis, public health, quality, recalls, safety
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, f-series recalls, Ken Zino of AutoInformed, lincoln recalls, National Highway Traffic Safety Administration, NHTSA 25V270 or 25V-270, NHTSA Recall ID Number 25V572 or 25V-572, Transit connect recalls, X @KenAutoinformed
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Chinese Junk Watch – Makita Grease Guns, Hoses
The Consumer Products Safety Commission https://www.saferproducts.gov/SaferProducts.gov says that there is s recall for ~63,000 Chinese-made Makita Professional Cordless Grease Guns with model numbers XPG01S1, XPG01SR1 and XPG01Z, and Makita Grease Gun Hoses with model numbers 191A79-9, 191A80-4, 191W59-7 and 191W58-9.
“Consumers should immediately stop using the recalled Makita Cordless Grease Guns and Makita Grease Gun Hoses and contact Makita for a free replacement hose,” CPSC said. Continue reading
Posted in customer satisfaction, news, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Consumer Products Safety Commission, Ken Zino, Makita USA, recall on Chinese-made Makita Professional Cordless Grease Guns, X @KenAutoinformed
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Numerous Chrysler, Dodge, Jeep, and Plymouth Recalls
FCA US ( part of Stellantis now) is recalling ~93,000 vehicles for various defects, including air bags, vehicle rollaways, incorrect cross car beams, and plug-in hybrid electric vehicle software errors, according mandatory safety defect recall filings made public this morning by the National Highway Traffic Safety Administration (NHTSA). The largest recall by far covers model year 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power. Continue reading
Posted in auto news, customer satisfaction, electronics, engineering, manufacturing, quality, recalls, safety, software recalls
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Chrysler recall 63C, Chrysler recall 71C. NHTSA Recall 25V573 or 25V-573, Chrysler recall 73C, Chrysler recalls 82C 86C 87C, Ken Zino, National Highway Traffic Safety Administration, NHTSA Recall 25V573 or 25V-573, NHTSA Recall 25V574 or 25V-574, NHTSA recall 25V576 or 25V-576, X @KenAutoinformed
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Battery Fire Recalls – ~320,065 Jeep Wrangler and Grand Cherokee 4Xe Models
Chrysler (FCA US) is recalling more than 320,000 2020-2025 model year Jeep Wrangler 4Xe and model year 2022-2026 Grand Cherokee 4Xe plug-in hybrid vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. Samsung SDI America supplied the defective batteries.
In the mandatory safety defect recall filing made public today by the National Highway Traffics Safety Administration (NHTSA), Chrysler said “In rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire.” Continue reading →