Category Archives: quality

J.D. Power – Vehicle Dependability Problems at New Highs

“As owners hold onto their vehicles longer, the long-term ownership experience matters more than ever,” said Jason Norton, director of auto benchmarking at J.D. Power. “Software updates and new technologies should enhance the ownership experience over time, yet many vehicle owners cite ongoing mobile phone integration problems and little to no benefit after an update is performed.” Continue reading

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Huge Recalls for Jeep and RAM Spring and Brake Failures

Chrysler (FCA US) is recalling ~537,000 various Jeep and RAM vehicles for bad coil springs, bad trailer lights and trailer brakes may failures, according to mandatory safety defect recall documents made public by the National Highway Traffic Safety Administration (NHTSA) this morning. [NHTSA Recall ID Numbers 26V051 or 26V-051 and 26V059 or 26V-059 – Autocrat] The largest recall covers Exterior Lighting and the Electrical System on 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis and 2026 Jeep Cherokee vehicles. Continue reading

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Toyota Recalls 2023-2024 Prius Prime, 2023-2026 Prius, 2025-2026 Prius Hybrids

Toyota Motor Engineering & Manufacturing (NYSE: TM, 7203T) is recalling ~ 141,300 model year 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly. This recall – NHTSA Recall ID Number 26V049 or 26V-049 – expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed. Continue reading

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Fires – Volkswagen Group of America Recalls 2023-2025 ID.4s

Volkswagen Group of America is recalling 2023-2025 model year ID.4 vehicles because the high-voltage battery may overheat and cause a fire. Two companies are involved in the safety defect recall of ~44,000 vehicles. Volkswagen supplied the software (BMCe Software); SK Battery America supplied the battery cell modules. [Owners should park outside. – AutoCrat]

“Defective high-voltage battery cell modules may overheat, increasing the risk of a fire. A joint analysis with the supplier has not led to a clear root cause determination despite extensive cell module and vehicle data analysis. Nevertheless, current analysis results show that certain deviations at the supplier of the battery modules may result in self-discharge,” Volkswagen said in the required safety defect recall filing made public by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading

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More Ford Recalls – 2026 Explorer, 2025 F-59 and F-53 Vehicles

The National Highway Traffic Safety Administration (NHTSA) released this morning (2 February 2026) two more Ford Motor {NYSE: F) safety defect recalls with descriptions from Ford required under as required by 49 CFR § 573. Ford is operating under a … Continue reading

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Fire Risk – Ford Recalls Escape, Explorer, Focus, MKC Models

Ford Motor Company (NYSE: F)* is recalling more than 119,000 model-year 2013-2018 Focus, 2013-2019 Escape, 2024 Ford Explorer and 2015-2016 MKC vehicles equipped with a 2-liter engine. The engine block heater may crack and develop a coolant leak, causing it … Continue reading

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Park Outside – 2025 Volvo EX30 Battery Fires

“The recall population is determined by the first and last vehicles that were produced with a high voltage battery from the Shandong Geely Sunwoda Power Battery Company in China. The start of production with these cell variants began on September 6th, 2024, and ended on October 25th, 2025. Vehicles produced after October 25, 2025, do not have the high voltage battery cell deviation. This recall affects certain model year 2025 EX30 vehicles,” Volvo said in the mandatory safety defect filing made public by the National Highway Traffic Safety Administration this morning. Continue reading

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Rolls-Royce – 2025 Trends, Innovations, and Achievements

“Our clients’ increasing interest and engagement in more ambitious commissions are realized in our joint pursuit of perfection. Every motor car is a singular expression of its owner’s vision, and together they reflect the spirit of innovation, craft, and cultural fluency that defines Rolls-Royce today,” said Chris Brownridge, Chief Executive, Rolls-Royce Motor Cars. Continue reading

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Audi Recalls Seat Belts for Child Seat Retention Failures

Audi (Volkswagen Group of America) is recalling more than 27,700 model year 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor [from Joyson Safety Systems in Poland – AutoCrat] may fail to engage when a child seat is installed using the seat belt. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, “Occupant Crash Protection” and 209, “Seat Belt Assemblies.” Continue reading

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Porsche Recalls More Than 173,000 Vehicles for Rear Visibility

“A rear-view camera image that does not display decreases the driver’s rearward visibility, increasing the potential risk of an incident,” Porsche said. “While the exact root cause is unknown, transient signal noise between the control unit and the Surround View cameras can, in certain rare instances, interrupt the signal from the rear-view camera. …If this occurs, the driver will notice the rear-view camera image is not displayed when the vehicle is placed in Reverse.” Porsche said. Continue reading

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Ford Recalls Previous Expedition Roll-Away Recall Repair

Ford Motor Company (NYSE: F) is recalling ~890 model year 2019 Expedition vehicles previously repaired incorrectly under recall number 20V263. The “Transmission Not In Park” warning message and associated chime duration are shorter than intended. During the first half of 2025 Ford Motor booked a $1.3 billion loss from repairs of vehicles under warranty, cancellation of plans to build an electric sport utility vehicle and other one-time costs. Ford is operating under a consent order from NHTSA because of its previous handing of recalls. This recall is the result of a complicated and meticulous effort by Ford Motor. Continue reading

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Ford Recalls Mavericks, Escapes, Mach Es, Transits, Broncos

Ford Motor Company (NYSE: F) is recalling more then ~52,000 vehicles for a variety of quality problems according to mandatory safety defect recall filings  made public the National Highway Traffic Safety Administration (NHTSA) this morning. Ford is operating under a consent order from NHTSA because of its previous handing of recalls.

The largest recall announced today involves 2025-2026 Mustang Mach E vehicles. The Chinese-made [Zhe Jiang Keboda Industry Corp – AutoCrat] Light Driver Control Module B (LDCMB) may fail, preventing the turn signals, daytime running lights, low beam, and high beam headlights from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.” Continue reading

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Nissan Claims to Kill Wireless Phone Charging Bugs

Nissan (7201T and NSANY ADR)* said today that it is the only automaker to offer Qi2 wireless charging in the U.S. with 2026 versions of the Pathfinder and Murano. (1 Pathfinder. 2 Murano. See Inevitable footnotes below.)**

“It’s a common frustration: placing a phone in a wireless charger, only to arrive with it hardly charged, or worse – overheated or shifted out of place. The Qi2 (pronounced chee-two) wireless charger is a huge step forward. One major difference from previous-generation chargers is easy to spot: The Qi2 charger features a raised magnetic circle. This holds phones in place with the magnetized back of iPhones (12 and newer), Google Pixels (10 and newer) and Android devices with compatible accessory cases, Nissan said in a release. Continue reading

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Honda Recalls 2025 CR-V Fuel Cell EVs

American Honda Motor Co. (NYSE: HMC) is recalling 388 Honda 2025 model-year CR-V Fuel Cell EV vehicles.* Coolant inside the fuel cell stack may leak into the fuel cell stack case, causing an internal short circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, “Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection.” [Unlike most automakers, Honda made the filing public via press release before the National Highway Traffic Safety Administration (NHTSA) made it public, usually on Monday mornings. – AutoCrat.] Continue reading

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Chinese Junk Watch Death Risk – Luyuan Youth ATVs

The United States Consumer Products Safety Commission (CPSC) said today that Luyuan is recalling Youth ATVs due to risk of serious injury or death from crash hazard. The X-Pro Eagle 40cc Youth ATVs and FRP Sahara 40cc Youth ATVs violate … Continue reading

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