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Category Archives: quality
GM Recall for Wheel Lockup on Diesel Pickups and SUVs
General Motors (NYSE: GM) is recalling ~462,000 pickup trucks and large SUVs with diesel engines because the rear wheels can lock, increasing the risk of a crash, according to a required recall report made public by the National Highway Traffic Safety Administration. The huge U.S. safety defect recall covers 2020-2022 model year Chevrolet Silverado and GMC Sierra 1500, 2500 and 3500 pickups, as well as the 2021 Cadillac Escalade, GMC Yukon, Chevrolet Tahoe and Suburban.
“A transmission control valve in some of these vehicles may be susceptible to excess wear over time, resulting in a gradual loss of pressure within the valve that can cause harsh shifting. In rare cases, the rear wheels may experience a momentary lock up,” GM said in the mandatory filing. “Excessive wear within the transmission control valve body can cause a fluid leak leading to a pressure drop that causes certain valves to move unexpectedly,” GM said. Continue reading
Posted in customer satisfaction, quality, recalls, safety, software recalls
Tagged 2020-2022 Chevrolet Silverado and Suburban and Tahoe recalls, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Cadillac Escalade recalls, GMC Sierra and Yukon recalls, Ken Zino, NHTSA recall 24V797 or 24V-797, X @KenAutoinformed
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VW Ensnared in More Takata Airbag Shrapnel Recalls
Volkswagen Group of America is recalling 2017-2019 model year Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles, according to documents made public today by the National Highway Traffic Safety Administration. Volkswagen had been refusing to recall the inflators arguing since 2020 about NHTSA’s interpretation of Takata defect data.*
“The driver’s side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling,” VW said in the required safety defect recall filing. Volkswagens included in this recall are equipped with the Takata SDI-D driver frontal airbag. “An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death,” VW acknowledged. Continue reading
Posted in auto news, customer satisfaction, news analysis, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino, NHTSA Recall 24V834 or 24V-834, Takata SDI-D driver frontal airbag recalls, Volkswagen Group of America recalls, Volkswagen recalls 69EG and 69GQ, X @KenAutoinformed
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More Ford Recalls – 2024 Rangers and 2024-2025 Broncos
Ford Motor Company (NYSE: F) ) is recalling 2024 Ranger, and 2024-2025 Bronco vehicles. The front upper-control-arm ball joint nut may not have been installed or tightened properly, allowing the front upper control arm to detach from the knuckle assembly, … Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ford Bronco recalls, Ford Motor recall 24S64, Ford Motor recalls, Ford Ranger recalls, Ken Zino, NHTSA recall 24V770, X @KenAutoinformed
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Ford Recalls Mach-E Models for Power Brake and other Failures
Ford Motor Company (NYSE: F) is recalling 2021 Mach-E vehicles because An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features. The instrument cluster will display several ABS-related warning lamps and text messages at vehicle startup, according to the required filing made public by the National Highway Traffic Safety Administration today. Continue reading
Posted in connected vehicles, customer satisfaction, manufacturing, news analysis, quality, recalls, safety, software defined vehicles
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ford recall 24S65, ford recalls, Ken Zino, Mach-E recalls, NHTSA recall 24V777, Over-The-Air (OTA) update recalls, software recalls, X @KenAutoinformed
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GM Recalls Blazer, Equinox Models for Sudden Door Openings
General Motors is recalling Mexican-built 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles because the door strikers were not properly heat-treated, which can cause them to break, according to the required filing made public by the National Highway Traffic Safety Administration this morning. This is an extension of a previous recall. Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Brano Group A.S. Czech Republic, GM recall N242477131, Ken Zino, NHTSA 4V737, Ramos Arizpe assembly plant, X @KenAutoinformed
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Sticky Steering Recall for 1.7 Million Honda and Acuras
American Honda Motor Co is recalling ~1.7 million 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles, the National Highway Traffic Safety Administration revealed today.
“Due to an improperly produced steering gearbox worm wheel, the wheel can swell during use, reducing the grease film thickness between the worm wheel and worm gear. In addition, the worm gear spring preload was set improperly high, increasing the sliding force between the components. As a result of the reduced grease film thickness and increased sliding force, friction between the worm wheel and worm gear increases,” Honda said in the required NHTSA filing. Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Hitachi Astemo America, Honda recalls SJS MJU QJT VJV, Ken Zino, NHTSA 24V744 or 24V-744, X @KenAutoinformed
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NHTSA Issues Park Outside Consumer Alert for Jeep Fires
Owners should park their vehicles outside and away from structures and other vehicles until their vehicle has been remedied. In addition, owners should not charge unrepaired vehicles, because the risk of fire is higher in a charged battery and the risk of fire is reduced when the battery is depleted. Continue reading
Posted in customer satisfaction, electric vehicles, engineering, manufacturing, news analysis, public health, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Jeep® Wrangler 4xe recalls, Ken Zino, mopar.com/recalls, NHTSA 24V-720, NHTSA24E-080, Stellantis recalls, X @KenAutoinformed
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Plug-in Hybrid Jeeps Recalled for Battery Fire Risks
“A routine company review of customer data led to an internal investigation that discovered 13 fires. All vehicles were parked and turned off. The company estimates 5% of affected vehicles may have the defect,” FCA said. “Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, the company is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained.” Continue reading
Posted in customer satisfaction, electric vehicles, electronics, engineering, news analysis, quality, recalls, safety
Tagged 2022-2024 Jeep Grand Cherokee 4xe recalls, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Jeep® Wrangler 4xe recalls, Ken Zino, mopar.com/recalls, Stellantis recalls, X @KenAutoinformed
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Mazda Recalls 2016 – 2023 Miata Sports Cars for Bad Airbags
Mazda North American Operations is recalling 2016-2023 MX-5 Miata sports cars built in Japan. A software error in the Robert Bosch supplied air bag control module may cause the front air bags to deploy with excessive force during a crash. Mazda has been aware of the problem for more than a year.
In the required safety defect filing made public by the National Highway Traffic Safety Administration today, Mazda said as of 11 September 2024, it is not aware of any reports of accidents or injuries related to this safety defect. Also, as of this date, no field reports have been received by the United States or Territory markets. Continue reading
Posted in auto news, customer satisfaction, electronics, engineering, manufacturing, news analysis, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, FMVSS 208 Occupant Crash Protection, Ken Zino, Mazda recall 6924I, Miata recalls, NHTSA 24V695, software recalls, X @KenAutoinformed
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IPR Center Warns Consumers of Chinese Counterfeit Airbags
CBP officers at U.S. ports of entry are looking at imports – particularly those from China – for shipments suspected of containing counterfeit automotive parts. During fiscal year 2023, CBP and HSI seized ~20,000 shipments containing goods that violated Intellectual Property Rights, equating to nearly 23 million counterfeit items. The total estimated manufacturer’s suggested retail price of the seized goods would have amounted to over $2.75 billion had they been genuine parts. Out of those shipments, ~100,000 items were counterfeit automotive goods, with a MSRP of over $10 million. Continue reading
Posted in aftermarket, auto news, customer satisfaction, fools 'n frauds, manufacturing, quality, shows and events
Tagged auto industry commentary, autoinformed.com, Automotive Anti-Counterfeiting Council, automotive blog, Automotive news and analysis, Brandon Lord, Chinese counterfeits of auto parts, Counterfeit Airbags, Homeland Security Investigations, Intellectual Property Rights, IPR Center, Ivan Arvelo, Ken Zino, National Highway Traffic Safety Administration, Robert Stewart, Sophie Shulman, U.S. Customs and Border Protection, X @KenAutoinformed
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GM Recalls 450,000 Vehicles for Brake Control Software Failure
General Motors is recalling 449,671 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. These vehicles fail to comply with Federal Motor Vehicle Safety Standard number 135, “Light Vehicle Brake Systems.” The recall safety defect is caused by a mismatch between the electronic brake control module (eBCM) software and eBCM calibrations.
“A driver may not receive an indicator of a loss of brake fluid before the level is below FMVSS 135’s requirement. In the event of a brake fluid leak, the vehicle’s brake pedal performance may degrade before the BRAKE telltale timely illuminates in accordance with FMVSS 135, increasing the risk of a crash. In the event of a brake fluid leak, affected vehicles still meet FMVSS 135’s stopping-distance requirements,” GM said in the required NHTSA filing made public by the National Highway Traffic Safety Administration this morning. Continue reading
Posted in auto news, customer satisfaction, electronics, news analysis, quality, recalls, safety, software defined vehicles
Tagged 2023 Chevrolet Silverado 1500, 2023-2024 Chevrolet Tahoe, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, brake control module software recall, Cadillac Escalade and Escalade ESV, GM recall N242447990, GMC Sierra 1500, GMC Yukon, Ken Zino, NHTSA 24V674, software recalls, suburban, X @KenAutoinformed, Yukon XL
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Volkswagen Group Recalls 2021-2024 ID.4 Models
The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an “open command” – signaling an open command by the door handle when the handle is not being activated by a person. An open door on a moving vehicle puts occupants at risk of injury, and can cause damage to objects and people who may be outside of the vehicle. If the recall problem is present in the vehicle, occupants may notice an audible clicking noise , similar to the sound of a vehicle door being locked/unlocked by the key fob. The planned recall remedy and series production countermeasures are still under development. It is not corrected yet in production. Continue reading
Posted in auto news, customer satisfaction, electronics, engineering, news analysis, quality, recalls, safety
Tagged 2021-2024 Volkswagen ID.4 recalls, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino, NHTSA 23V-213, NHTSA 23V-312, NHTSA recall 24V-651, Volkswagen Group of America recall 57J9, X @KenAutoinformed
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Various Ford and Lincoln Recalls for Sudden Engine Failures
Ford Motor Company (NYSE: F) is recalling 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a sudden loss of drive power.
Based on an analysis of returned fractured valves from failed engines, Ford identified that the potential root cause of the failures was engine intake valve failure due to valves that exceeded the designed specification for hardness, were brittle, and more likely to fracture. Ford determined that this was due to the supplier’s grinding processes and the sensitivity of the intake valve material to grinding processes that were not within control specifications. The intake valve material was changed for vehicles produced after 31 October 2021. The new material increased the valve’s robustness to keeper groove grinding processes outside of control specifications. Continue reading
Posted in customer satisfaction, news analysis, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Bronco recalls, Edge recalls, Explorer Recalls, F-150 recalls, Ford Global CCRG, Ford Motor recalls, Ken Zino, Lincoln Aviator recalls, Lincoln Nautilus recalls, National Highway Traffic Safety Administration, NHTSA recall 24V635, X @KenAutoinformed
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NHTSA Fines Ford $165M for Flouting Recall Law
The National Highway Traffic Safety Administration today announced a consent order with Ford Motor Company for failing to comply with federal recall requirements. The consent order includes a civil penalty of $165 million, the second-largest civil penalty in NHTSA’s history after the Takata airbag fiasco and the Takata airbag consent order.
“Timely and accurate recalls are critical to keeping everyone safe on our roads,” NHTSA Deputy Administrator Sophie Shulman said. “NHTSA is committed to ensuring manufacturers comply with the laws designed to keep our roads safe. When manufacturers fail to prioritize the safety of the American public and meet their obligations under federal law, NHTSA will hold them accountable.” Continue reading →