Category Archives: quality

NHTSA Fines Ford $165M for Flouting Recall Law

The National Highway Traffic Safety Administration today announced a consent order with Ford Motor Company for failing to comply with federal recall requirements. The consent order includes a civil penalty of $165 million, the second-largest civil penalty in NHTSA’s history after the Takata airbag fiasco and the Takata airbag consent order.

“Timely and accurate recalls are critical to keeping everyone safe on our roads,” NHTSA Deputy Administrator Sophie Shulman said. “NHTSA is committed to ensuring manufacturers comply with the laws designed to keep our roads safe. When manufacturers fail to prioritize the safety of the American public and meet their obligations under federal law, NHTSA will hold them accountable.” Continue reading

Posted in auto news, electronics, engineering, milestones, news analysis, quality, recalls, safety | Tagged , , , , , , , , , , , | Leave a comment

GM Recall for Wheel Lockup on Diesel Pickups and SUVs

General Motors (NYSE: GM) is recalling ~462,000 pickup trucks and large SUVs with diesel engines because the rear wheels can lock, increasing the risk of a crash, according to a required recall report made public by the National Highway Traffic Safety Administration. The huge U.S. safety defect recall covers 2020-2022 model year Chevrolet Silverado and GMC Sierra 1500, 2500 and 3500 pickups, as well as the 2021 Cadillac Escalade, GMC Yukon, Chevrolet Tahoe and Suburban.

“A transmission control valve in some of these vehicles may be susceptible to excess wear over time, resulting in a gradual loss of pressure within the valve that can cause harsh shifting. In rare cases, the rear wheels may experience a momentary lock up,” GM said in the mandatory filing. “Excessive wear within the transmission control valve body can cause a fluid leak leading to a pressure drop that causes certain valves to move unexpectedly,” GM said. Continue reading

Posted in customer satisfaction, quality, recalls, safety, software recalls | Tagged , , , , , , , , , | Leave a comment

VW Ensnared in More Takata Airbag Shrapnel Recalls

Volkswagen Group of America is recalling 2017-2019 model year Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles, according to documents made public today by the National Highway Traffic Safety Administration. Volkswagen had been refusing to recall the inflators arguing since 2020 about NHTSA’s interpretation of Takata defect data.*

“The driver’s side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling,” VW said in the required safety defect recall filing. Volkswagens included in this recall are equipped with the Takata SDI-D driver frontal airbag. “An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death,” VW acknowledged. Continue reading

Posted in auto news, customer satisfaction, news analysis, quality, recalls, safety | Tagged , , , , , , , , , | Leave a comment

More Ford Recalls – 2024 Rangers and 2024-2025 Broncos

Ford Motor Company (NYSE: F) ) is recalling 2024 Ranger, and 2024-2025 Bronco vehicles. The front upper-control-arm ball joint nut may not have been installed or tightened properly, allowing the front upper control arm to detach from the knuckle assembly, … Continue reading

Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls, safety | Tagged , , , , , , , , , , | Leave a comment

Ford Recalls Mach-E Models for Power Brake and other Failures

Ford Motor Company (NYSE: F) is recalling 2021 Mach-E vehicles because An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features. The instrument cluster will display several ABS-related warning lamps and text messages at vehicle startup, according to the required filing made public by the National Highway Traffic Safety Administration today. Continue reading

Posted in connected vehicles, customer satisfaction, manufacturing, news analysis, quality, recalls, safety, software defined vehicles | Tagged , , , , , , , , , , , | Leave a comment

Pirelli Recalls Triumph Motorcycle Tires for Tread Separation

Pirelli Tire  is recalling Scorpion Trail II, Metzeler Tourance Next, and Next II tires sold as replacements and for the Metzeler Tourance Next 150/70R18 M/C 70V tire, also installed as original equipment on certain Triumph motorcycles., according to a safety defect filing made public today by the National Highway Traffic Safety Administration.

“Partial detachment of the tread layer and/or a sudden loss of air pressure may cause loss of control, increasing the risk of a crash,” Pirelli said in the required recall filing. Pirelli also said is not aware of any accidents or injuries related to this safety defect in the U.S. Continue reading

Posted in customer satisfaction, manufacturing, motorcycles, news, news analysis, quality, recalls, safety | Tagged , , , , , , , , , , , , | Leave a comment

GM Recalls Blazer, Equinox Models for Sudden Door Openings

General Motors is recalling Mexican-built 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles because the door strikers were not properly heat-treated, which can cause them to break, according to the required filing made public by the National Highway Traffic Safety Administration this morning. This is an extension of a previous recall. Continue reading

Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls, safety | Tagged , , , , , , , , , | Leave a comment

Sticky Steering Recall for 1.7 Million Honda and Acuras

American Honda Motor Co is recalling ~1.7 million 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles, the National Highway Traffic Safety Administration revealed today.

“Due to an improperly produced steering gearbox worm wheel, the wheel can swell during use, reducing the grease film thickness between the worm wheel and worm gear. In addition, the worm gear spring preload was set improperly high, increasing the sliding force between the components. As a result of the reduced grease film thickness and increased sliding force, friction between the worm wheel and worm gear increases,” Honda said in the required NHTSA filing. Continue reading

Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls | Tagged , , , , , , , , | Leave a comment

NHTSA Issues Park Outside Consumer Alert for Jeep Fires

Owners should park their vehicles outside and away from structures and other vehicles until their vehicle has been remedied. In addition, owners should not charge unrepaired vehicles, because the risk of fire is higher in a charged battery and the risk of fire is reduced when the battery is depleted. Continue reading

Posted in customer satisfaction, electric vehicles, engineering, manufacturing, news analysis, public health, quality, recalls, safety | Tagged , , , , , , , , , , | Leave a comment

Plug-in Hybrid Jeeps Recalled for Battery Fire Risks

“A routine company review of customer data led to an internal investigation that discovered 13 fires. All vehicles were parked and turned off. The company estimates 5% of affected vehicles may have the defect,” FCA said. “Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, the company is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained.” Continue reading

Posted in customer satisfaction, electric vehicles, electronics, engineering, news analysis, quality, recalls, safety | Tagged , , , , , , , , , | Leave a comment

Mazda Recalls 2016 – 2023 Miata Sports Cars for Bad Airbags

Mazda North American Operations is recalling 2016-2023 MX-5 Miata sports cars built in Japan. A software error in the Robert Bosch  supplied air bag control module may cause the front air bags to deploy with excessive force during a crash. Mazda has been aware of the problem for more than a year.

In the required safety defect filing made public by the National Highway Traffic Safety Administration today, Mazda said as of 11 September 2024, it is not aware of any reports of accidents or injuries related to this safety defect. Also, as of this date, no field reports have been received by the United States or Territory markets. Continue reading

Posted in auto news, customer satisfaction, electronics, engineering, manufacturing, news analysis, quality, recalls, safety | Tagged , , , , , , , , , , | Leave a comment

IPR Center Warns Consumers of Chinese Counterfeit Airbags

CBP officers at U.S. ports of entry are looking at imports – particularly those from China – for shipments suspected of containing counterfeit automotive parts. During fiscal year 2023, CBP and HSI seized ~20,000 shipments containing goods that violated Intellectual Property Rights, equating to nearly 23 million counterfeit items. The total estimated manufacturer’s suggested retail price of the seized goods would have amounted to over $2.75 billion had they been genuine parts. Out of those shipments, ~100,000 items were counterfeit automotive goods, with a MSRP of over $10 million. Continue reading

Posted in aftermarket, auto news, customer satisfaction, fools 'n frauds, manufacturing, quality, shows and events | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

GM Recalls 450,000 Vehicles for Brake Control Software Failure

General Motors is recalling 449,671 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. These vehicles fail to comply with Federal Motor Vehicle Safety Standard number 135, “Light Vehicle Brake Systems.” The recall safety defect is caused by a mismatch between the electronic brake control module (eBCM) software and eBCM calibrations.

“A driver may not receive an indicator of a loss of brake fluid before the level is below FMVSS 135’s requirement. In the event of a brake fluid leak, the vehicle’s brake pedal performance may degrade before the BRAKE telltale timely illuminates in accordance with FMVSS 135, increasing the risk of a crash. In the event of a brake fluid leak, affected vehicles still meet FMVSS 135’s stopping-distance requirements,” GM said in the required NHTSA filing made public by the National Highway Traffic Safety Administration this morning. Continue reading

Posted in auto news, customer satisfaction, electronics, news analysis, quality, recalls, safety, software defined vehicles | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Volkswagen Group Recalls 2021-2024 ID.4 Models

The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an “open command” – signaling an open command by the door handle when the handle is not being activated by a person. An open door on a moving vehicle puts occupants at risk of injury, and can cause damage to objects and people who may be outside of the vehicle. If the recall problem is present in the vehicle, occupants may notice an audible clicking noise , similar to the sound of a vehicle door being locked/unlocked by the key fob. The planned recall remedy and series production countermeasures are still under development. It is not corrected yet in production. Continue reading

Posted in auto news, customer satisfaction, electronics, engineering, news analysis, quality, recalls, safety | Tagged , , , , , , , , , , | Leave a comment

Various Ford and Lincoln Recalls for Sudden Engine Failures

Ford Motor Company (NYSE: F) is recalling  2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a sudden loss of drive power.

Based on an analysis of returned fractured valves from failed engines, Ford identified that the potential root cause of the failures was engine intake valve failure due to valves that exceeded the designed specification for hardness, were brittle, and more likely to fracture. Ford determined that this was due to the supplier’s grinding processes and the sensitivity of the intake valve material to grinding processes that were not within control specifications. The intake valve material was changed for vehicles produced after 31 October 2021. The new material increased the valve’s robustness to keeper groove grinding processes outside of control specifications. Continue reading

Posted in customer satisfaction, news analysis, quality, recalls, safety | Tagged , , , , , , , , , , , , , , , | Leave a comment