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Category Archives: results
Honda Recalls 2006-14 Ridgeline Pickups for Fuel Tank Failures
As of June 9, 2022, Honda has received five customer complaints from the U.S. market between November 2016 through November 2021, and no reports of fires or injuries related to this issue. The driver may hear noises from the fuel tank and/or fuel tank mounting bands impacting the undercarriage area. Continue reading
Posted in customer satisfaction, quality, recalls
Tagged auto industry commentary, autoinformed.com, Ken Zino, Ridgeline Pickups
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US June Vehicle Sales Forecast is Down on Record Prices
New-vehicle retail sales in Q2 2022 are projected to reach 2,977,300 units, a 23.3% decrease from Q2 2021 when adjusted for selling days. New-vehicle retail sales for the first six months 2022 are projected to reach 5,827,300 units, a 19.1% decrease from the first six months of 2021 when adjusted for selling days. The first half of 2021 was an all-time record for retail sales. Power/LMC make no note of the Federal Reserve Board, which appears to be dedicated to sending and keeping the economy in a recession. Continue reading
Posted in economy, sales
Tagged auto industry commentary, autoinformed.com, J.D. Power and LMC Automotive, Ken Zino, Thomas King
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Infotainment: Mercedes-Benz Group and ZYNC
Through ZYNC, Mercedes-Benz customers will be able to access a range of third-party global and local streaming services. The first application of ZYNC is planned for the end of this year in the EQS and S-Class in Europe, with rollout in further models and markets planned for 2023. Continue reading
Automaker Profits Post-Covid Hiding Supplier Weakness
The continued trend delivers a “complex backdrop for an industry committing $526 billion through 2026,” AlixPartners’ analysis finds, to fund the shift to battery-electric vehicles (BEVs). The transition, now taking place amid a weakening economic outlook, could cost automakers and suppliers $70 billion if not effectively managed, the analysis finds. There are several implications for consumers here – not all of them benign. Continue reading
Ford Motor Recalls 2.9 Million Vehicles for Rollaways
Ford Motor Company is recalling more than 2.9 million 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The Hilex-supplied bushing that attaches the shifter cable to the transmission may degrade or detach causing unexpected rollaways. This is an expansion of previous recalls that were based on customer complaints to NHTSA.* Continue reading
Posted in customer satisfaction, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, Ford Motor recalls, Ken Zino, nhtsa
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Too Darn Hot – Ford Mustang Mach-E Recall
On recalled Mustangs, Direct Current (“DC”) fast charging and repeated-wide open accelerator pedal movements can cause the high voltage battery main contactors to overheat. This overheating can lead to arcing and deformation of the electrical contact surfaces, which can result in an electric relay switch remaining open or a relay switch that welds closed from heat. Ford has not thus far issued instructions to stop driving vehicles under this safety recall? Continue reading
Posted in customer satisfaction, quality, recalls
Tagged auto industry commentary, autoinformed.com, Cuautitlan, ford recalls, Ken Zino, nhtsa, NHTSA 22V-412
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Ford Heritage Archives Now Available Online
“We’re opening up in a way we’ve never done before,” said Ted Ryan, Ford archive and heritage brand manager. “Our archives were established 70 years ago, and for the first time, we’re opening the vault for the public to see. This is just a first step for all that will come in the future.” Continue reading
Europe’s Diesel Addiction Continues Starting with Germany
This was “in a depressed market that is suffering not only from supply issues, but perhaps starting to feel the beginnings of a consumer slowdown, although that is thought to be a relatively minor part of the problem as the order backlog remains significant,” the respected LMC Automotive* consultancy said today. Continue reading
Posted in economy, environment, news analysis, sales
Tagged auto industry commentary, autoinformed.com, Death of the diesel, Ken Zino, lmc automotive
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Milestones – Cadillac CELESTIQ to be Built in Warren MI
Actual details of what GM is going to sell and lease are scant. CELESTIQ’s roof is expected to be one of the first to feature a four-quadrant, suspended-particle-device smart glass. With this smart glass, each occupant of the vehicle can set their own level of roof transparency. The driver and front-seat passenger will enjoy a pillar-to-pillar freeform display with active privacy to help mitigate driver distraction, GM said. AutoInformed will spare you from the taillight and door hinge photos. Continue reading
No Joy in May Global Light Vehicles Sales
In year-over-year comparison terms, sales were down 10%. In China, the reopening of manufacturing facilities in mid-April supported a rebound in sales for a moment. In the US, the industry is beset with problems, many of them self-inflected, including record high transaction prices, low inventory, and low incentives. Continue reading
Posted in economy, sales
Tagged auto industry commentary, autoinformed.com, Ken Zino, lmc automotive
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Milestones – 20 years of Porsche Cayenne SUVs
Ferry Porsche predicted in 1989: “If we build an off-road model according to our standards of quality, and it has a Porsche crest on the front, people will buy it.” He would eventually be right. Since 2002, the Cayenne has been one of the mainstays of the car manufacturer’s global success. Continue reading
Posted in milestones
Tagged auto industry commentary, autoinformed.com, Ken Zino, luxury SUVs, wendelin wiedeking
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Aftermarket Services Beat Dealers Again in Latest Survey
The study, now in its third year following its debut in 2019, measures customer satisfaction with aftermarket service facilities, providing a numerical index ranking of the highest-performing facilities in the U.S. aftermarket doing full-service maintenance and repair; quick oil changes; and tire replacement. Continue reading
US May Auto Sales – Record Prices as Sales Plunge -29%
“Headwinds continue to stack against a sustained market recovery and stability in vehicle supply. We expect the economy and auto market to remain plagued by volatility for the foreseeable future. Given the elevated risk, it is plausible for 2022 to turn to negative from the 2021 level, with volume down to 14.7 million units. Continue reading
Posted in economy, sales
Tagged auto industry commentary, autoinformed.com, GlobalData, j.d power, Jeff Schuster, Ken Zino, lmc automotive, May 2022 US Auto Sales, nada
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Vehicle Quality Flaws at 36-Year Record High
Initial vehicle quality drastically declined setting a record, according to the J.D. Power 2022 U.S. Initial Quality StudySM (IQS)*. The disruptions caused by the pandemic: supply chain issues, record-high vehicle prices and personnel dislocations, contributed to quality woes. Compared with … Continue reading →