Category Archives: quality

Volvo Car USA Recalls for Brake Loss – 11,000+

Volvo Car USA is recalling all 2023 Volvo C40 BEV, 2025 EC40, 2023-2024 XC40 BEV, 2020-2026 XC90 PHEV, 2022-2026 XC60 PHEV, 2023-2025 S60 PHEV, 2024-2025 V60 PHEV, 2025-2026 EX40 and 2025 S90 PHEV vehicles. In some driving scenarios while coasting down a hill and using “B” mode or “One Pedal Drive,” the vehicle may lose brake function, according to the mandatory recall document made public today by the National Highway Traffic Safety Administration. More than 11,000 Volvo electric vehicles are affected by the potentially deadly safety defect. Continue reading

Posted in auto news, connected vehicles, customer satisfaction, electric vehicles, mobility company, quality, safety, software recalls | Tagged , , , , , , , , , , | Leave a comment

Polaris Fire Recalls – Ranger XP and Pro XD Kinetic ROVs

The U.S. Consumer Product Safety Commission (CPSC) said today that a recall is active for fires covering Polaris Model Year 2023-2024 Ranger XP Kinetic and Model Year 2025 Pro XD Kinetic Recreational Off-road Vehicles (ROVs). In addition, this recall covers accessory charger service parts/kits with part numbers 2417296, 2417297, 2889704 and 2889486. Water can leak through a cracked filter into the ROV’s high-voltage charging harness components and cause a short circuit, creating a fire hazard. Continue reading

Posted in customer satisfaction, manufacturing, quality, recalls, transportation | Tagged , , , , , , , | Leave a comment

Ford Motor Recalls – Seat Belts, Instruments, Lost Steering

Ford Motor Company (NYSE: F) is recalling more than 36,000 vehicles for a variety of safety defects. Included are Lincoln Aviator and Corsair, Transit and F150 Lightning models, according to filings made public by the National Highway Traffic Safety Administration (NHTSA) this morning. Among the group of the latest Ford Motor recalls, the most potentially deadly safety defect appears to be loss of steering control caused by “Front Control Arm Separation” covering 2024-2025 model F-150 Lightning battery electric vehicles.

“Certain vehicles may have an improperly torqued nut on the ball joint which secures the front upper control arm to the knuckle assembly. An improperly torqued nut on the ball joint can result in separation of the front upper control arm from the knuckle assembly,” Ford told the National Highway Traffic Safety Administration in the mandatory safety defect recall filing. Continue reading

Posted in auto news, customer satisfaction, manufacturing, quality, recalls, safety | Tagged , , , , , , , , , , , | Leave a comment

Light Truck Tread Separation Recall from Michelin Tire

Michelin North America is recalling ~7000 Agilis Cross Climate C-Metric tires, size 185/60R15C. This is a an aftermarket replacement all weather tire. If placed into service, the affected tires may not provide the expected performance and could potentially increase the risk of a crash.

“Chunks of tread rubber may detach from the shoulder blocks. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, New Pneumatic Radial Tires for Light Vehicles,” Michelin told the National Highway Traffic Safet Administration in the mandatory safety defect recall filing. NHTSA made the Michelin tire recall public this morning. Continue reading

Posted in aftermarket, auto news, customer satisfaction, quality, recalls, safety | Tagged , , , , , , , , | Leave a comment

Bad Brakes! Recalls on Ford Expeditions, Lincoln Navigators

Ford Motor Company (NYSE: F) is recalling ~274,000 2022-2024 model year Navigator and Expedition SUVs for failing brakes.

“The front brake line may have been bent during the engine installation process at Ford’s Kentucky Truck final assembly plant,” according to the mandatory safety defect recall filing made public today by the National Highway Traffic Safety Administration. Continue reading

Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls | Tagged , , , , , , , , , , | Leave a comment

Hyundai Fire Risk Recall on 2025 Palisade SUVs

Hyundai Motor America is recalling ~600 Korean-made 2025 model Hyundai Palisade SUVs. An insufficient seal from Korean supplier MNEX on the controller for the electric oil pump may allow moisture to accumulate in the printed circuit board, which can cause an electrical short circuit and result in a fire. Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed.

“The tooling used for sealing the EOP controller housing during supplier manufacturing contained a damaged spring,” Hyundai told the National Highway Traffic Safety Administration, which made this mandatory recall filing public this morning. Drivers may perceive a burning/melting odor or the illumination of Malfunction Indicator Light. Continue reading

Posted in auto news, customer satisfaction, manufacturing, quality, recalls, safety | Tagged , , , , , , , , , , , | Leave a comment

Volvo Car USA Rearview Camera Software Recall

Volvo Car USA is recalling ~413,000 model year 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, and 2023-2025 S60, V60, V60CC and XC90 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. These Volvos fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111 on Rear Visibility. The center display will show “Camera is temporarily not available”.

Wide Angle Vision Module (WAM) Software from Google is the problem. “A fault code may be set under certain conditions, which could result in the backup camera image to not be available for the rest of the driving cycle. Park assist warnings, rear automatic braking and cross traffic alert will still be functional if the vehicle is equipped with those features, which will automatically stop the car if an obstacle is detected,” Volvo told the National Highway Traffic Safety Administration, which made the mandatory recall filing public this morning. Continue reading

Posted in auto news, customer satisfaction, electronics, engineering, news analysis, quality, recalls, safety, software recalls | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Latest Ford Recalls – Bronco SUVs and F-150 Pickups

Ford Motor Company (NYSE: F) is recalling 2022-2023 model year Bronco SUVs, 2023 F-150 Lightning pickups and 2025 F-150 pickups for The 360-degree view camera; the high-voltage battery pack; and the air bag warning label, respectively. All told ~129,000 Ford products are affected – a relatively small number for the automaker.

“Missing or loose retention nuts on the high voltage battery junction box bus bars in the high voltage battery pack may result in electrical arcing, which can increase the risk of fire. In addition, a ‘Stop Safely Now’ message may occur in the instrument cluster followed by loss of motive power, which can increase the risk of a crash.” Ford said in the mandatory safety defect recall filing mad public by the National Highway Traffic Safety Administration this morning about what appears to be the most serious recall.
Continue reading

Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls, safety | Tagged , , , , , , , , | Leave a comment

GM Recalls 1.14 Million V8 Engines for Failures and Fires

General Motors is recalling more than a million V8 engines used in 2021 – 2024 model year Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with the 6.2L V8 gas engine (RPO L87). The connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This safety defect recall follows years of GM investigating the problem and concluding that no problem existed. However, the National Highway Traffic Safety Administration (NHTSA) continued its investigation based on persistent complaints from users. NHTSA had an active engineering analysis open when GM made the recall decision.

In the required safety defect recall filing – only some of it was made public by NHTSA, GM said “Engine teardown analysis identified two primary root causes, both of which are attributable to supplier manufacturing and quality issues: (1) rod-bearing damage from sediment on connecting rods and crankshaft-oil galleries; and (2) out of specification crankshaft dimensions and surface finish.” The supplier will remain publicly unknown until all the documents are made public, which is likely next Monday in AutoInformed’s experience. Continue reading

Posted in auto news, customer satisfaction, litigation, manufacturing, news analysis, quality, recalls | Tagged , , , , , , , , | Leave a comment

Seat Belt and Electrical Recalls from Mercedes-Benz USA

Mercedes-Benz USA is recalling a previous recall for fuse boxes, electronic stability control programming and driver’s side seat belt covers, according to documents made public this morning by the National Highway Traffic Safety Administration. First, an incorrect fuse box that was not designed for the vehicle may have been installed. Second, the vehicle’s electronic stability program (ESP) may display an incorrect warning light during an ESP system failure. Third, the driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.

All told ~6700 vehicles are affected. NHTSA recall campaigns are 25V255 or 25V-255, 25V254 or 25V-254, 25V253 or 25V-253. Planned owner notification dates are not until June 2025. Continue reading

Posted in auto news, customer satisfaction, electronics, engineering, news analysis, quality, recalls, safety, software recalls | Tagged , , , , , , , , , , , , | Leave a comment

Tesla Tanking as Musk Leaves DOGE

Tesla said late yesterday that 2025 profits during Q1 plunged from $1.39 billion to $409 million. This was a drastic drop from analyst guess-timates as the Elon Musk’s DOGE chainsaw kicked back on the company and slashed revenue from $21.3 billion to $19.3 billion. Amidst the carnage of lower customer deliveries, lower margins and lower profits, Elon Musk also claimed that he was leaving DOGE behind as his major work there was finished.

“So at Tesla, we’ve gone through many, many of crisis over the years and actually been through many near death experiences. Like, we probably were on the ragged edge of death at least on maybe a dozen times,” Musk claimed. “This is not one of those times.” Continue reading

Posted in auto news, electric vehicles, financial results, news analysis, quality, results, sales, Trump Truth Tests | Tagged , , , , , , , , | Leave a comment

Audi Airbag Recall – RS E-TRON GT and E-TRON GT

Audi, part of Volkswagen Group of America, is recalling ~4000 2022-2023 model year RS E-TRON GT and E-TRON GT vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

“A manufacturing error may cause the passenger occupant detection system(PODS) to detect a malfunction and switch off the passenger airbag even though the seat may be occupied. As designed, a warning light in the instrument panel comes on together with an acoustic warning sound and an error message is displayed in the instrument cluster. The airbag indicator light shows Passenger Airbag OFF,” Audi said in the mandatory safety recall filing made public by the National Highway Traffic Safety Administration. Continue reading

Posted in news analysis, quality, software recalls | Tagged , , , , , , , , | Leave a comment

Ford Recalls Expedition and Navigator SUVs for Bad Brakes

Ford Motor Company (NYSE: F) is recalling ~124,000 model year 2017-2018 F-150, Expedition, and Lincoln Navigator SUVs. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster. Customer complaints to the National Highway Traffic Safety Administration prompted this latest expansion of a previous safety defect recall.

“In some of the affected vehicles, a seal in the rear of the brake master cylinder may become compromised, allowing brake fluid to leak into the brake booster. If the brake fluid reservoir is depleted below a predetermined level, the driver will be alerted that brake system service is required by a combination of  an audible chime, a full screen message center alert, and illumination of the red brake warning indicator,” Ford said in the mandatory safety defect recall notification made public this morning by NHTSA. Continue reading

Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls, safety | Tagged , , , , , , , , , , , | Leave a comment

Porsche Taycan Hybrid Airbag Recall

Porsche Cars North America is recalling ~10,000 2022-2023 model year Taycan hybrid EVs. An occupant classification system error may deactivate the front-passenger air bag.

“The occupant classification system for automatic airbag activation/deactivation in the front passenger seat can trigger a fail-safe mode due to a manufacturing error, which deactivates the airbag in the front passenger seat,” Porsche said in the mandatory recall filing made public by the National Highway Traffic Safety Administration this morning. Continue reading

Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls, safety | Tagged , , , , , , , , | Leave a comment

Blank Screen – Audi Instrument Panel Software Recalls

Audi (Volkswagen Group of America) is recalling more than 44,000 model year 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Because of a software error, the instrument panel display may fail.

“A vehicle’s virtual cockpit instrument cluster may shut down because of detection of an internal fault. When this occurs the engine speed (RPM), vehicle speed and gear/mode indicators will not be displayed. In addition to this, other information, such as time, date and mileage are also not displayed,” Audi said in the mandatory filing made public this morning by the National Highway Traffic Safety Administration. Continue reading

Posted in customer satisfaction, manufacturing, news analysis, quality, recalls, safety, software recalls | Tagged , , , , , , , , , , , , , , | Leave a comment