Vehicle owners are overwhelmed with technology features that don’t solve a problem, don’t work, are difficult to use or are just too limited in functionality. The results of the J.D. Power 2024 U.S. Tech Experience Index* (TXI) StudySM released today shows that. The study, which focuses on the user experience with advanced vehicle technologies as they come to market, finds that while owners offer praise for some advanced features, others are found to be lackluster. (read AutoInformed on: Tech-Aches – J.D. Power 2023 U.S. Vehicle Dependability Study)
“A strong advanced tech strategy is crucial for all vehicle manufacturers, and many innovative technologies are answering customer needs,” said Kathleen Rizk, senior director of user experience benchmarking and technology at J.D. Power. “At the same time, this year’s study makes it clear that owners find some technologies of little use and/or are continually annoying. J.D. Power’s ability to calculate the return on investment for individual technologies is a major step in enabling carmakers to determine the technologies that deserve the most attention while helping them ease escalating costs for new vehicles.” Continue reading







Bentley Joins Leather Naturally NGO for Sourcing
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Bentley Motors said today in an awakened announcement that it has become the first automotive member of Leather Naturally,* said to the global voice of the sustainable leather industry. The international Non-Governmental Organization (NGO) says it is dedicated to promoting the use of certified, properly-sourced leather as a natural by-product of a responsible circular economy. In 2021, Bentley was the first automotive member of the Leather Working Group, promoting responsible business practices and environmental compliance within the leather industry.
“Leather Naturally is delighted to welcome Bentley as a member. As a brand synonymous with both luxury and leather, this partnership underlines its commitment to furthering sustainability and ongoing improvement through its Beyond 100 vision,” said Debbie Burton, Chair of Leather Naturally. Continue reading →