The J.D. Power* 2025 U.S. Tech Experience Index (TXI) StudySM just released says that Artificial Intelligence can improve the customer’s experience. However, Artificial Intelligence use presents its own difficulties.
“Smart technologies appear to not only anticipate the driver’s needs but also reduce the cognitive workload and some of the difficulties that drivers face with digital systems,” said Kathleen Rizk, senior director of user experience benchmarking and technology at J.D. Power. “Ultimately, what matters most to vehicle owners – and therefore to automakers and suppliers – is how useful the technology is and whether it enhances their driving experience. While smart technologies are not without issues, they represent a meaningful step forward. Continued development will be essential to address current challenges and maximize their effectiveness.” Continue reading













IndyCar – Rasmussen with Chevy Power Wins Milwaukee
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Christian Rasmussen driving the No. 21 ECR Splenda Stevia Chevrolet for Ed Carpenter Racing during a late caution period drove past series champion Alex Palou with 16 laps to go to win the Snap-on Milwaukee Mile 250 on yesterday, his first career NTT IndyCar Series victory.
“Today was amazing,” Rasmussen said. “We were so good on new tires, even compared to other cars on new tires. Wow – that’s a good day, a good Sunday.” Continue reading →