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The J.D. Power 2026 U.S. Electric Vehicle Experience (EVX) Ownership Study,SM released today, notes that overall satisfaction among current battery electric vehicle (BEV) owners is at its highest level since the study’s inception in 2021. “Notably, nearly all owners of new BEVs (96%) say they would consider purchasing or leasing another BEV for their next vehicle,” J.D. Power said in a release.*
“EV market share has declined sharply following the discontinuation of the federal tax credit program in September 2025, but that dip belies steadily growing customer satisfaction among owners of new EVs,” said Brent Gruber, executive director of the EV practice at JD Power. “Improvements in battery technology, charging infrastructure and overall vehicle performance have driven customer satisfaction to its highest level ever. What’s more, the vast majority of current EV owners say they will consider purchasing another EV for their next vehicle, regardless of whether they benefited from the now-expired federal tax credit.”** Continue reading →
EV Owner Satisfaction at New High Amid Sales Slump
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The J.D. Power 2026 U.S. Electric Vehicle Experience (EVX) Ownership Study,SM released today, notes that overall satisfaction among current battery electric vehicle (BEV) owners is at its highest level since the study’s inception in 2021. “Notably, nearly all owners of new BEVs (96%) say they would consider purchasing or leasing another BEV for their next vehicle,” J.D. Power said in a release.*
“EV market share has declined sharply following the discontinuation of the federal tax credit program in September 2025, but that dip belies steadily growing customer satisfaction among owners of new EVs,” said Brent Gruber, executive director of the EV practice at JD Power. “Improvements in battery technology, charging infrastructure and overall vehicle performance have driven customer satisfaction to its highest level ever. What’s more, the vast majority of current EV owners say they will consider purchasing another EV for their next vehicle, regardless of whether they benefited from the now-expired federal tax credit.”** Continue reading →